Business Management
Ensure Team Effectiveness
Course Aim/Objectives:
This unit specifies the outcomes necessary by frontline managers to facilitate all aspects of team work within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating team work and actively engaging with the management of the organisation.
Learning Outcomes
Upon completion of this unit participants will be able to:
- Establish team performance plan;
- Develop and facilitate team cohesion;
- Facilitate team work;
- Liaise with stake holders;
Content
- The Team members roles and responsibilities
- Group Dynamics
- Develop performance plans with outcomes, outputs and key performance indicators
- Effective Teamwork, including strategies, policies, procedures and processes are identified
- Team Leadership
- Team Communication
Course Assesment/Outcomes
Assessment
Assessment of your learning occurs in a number of different ways. These are the features in the assessment process.
- You will assess your own progress individually or in a group with peers following the various activities and self-tests in the unit.
- Your facilitator will monitor your completion of the set activities, and check that you have completed the requirements. These activities and exercises will form evidence for your final assessment.
- Your facilitator will be responsible for verifying that your performance has met the statement requirements.
- You will need to keep any written work or other evidence to form a portfolio for assessment.
- A workplace portfolio is the most appropriate and relevant method to demonstrate transfer of knowledge and skills from the classroom to the workplace
Award / Credential
Upon successful completion of all assessment requirements participants will receive a Statement of Attainment.
Contact
Leader Group Training Services on +61 8 9225 7588 or email info@leadergroup.com.au
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