Phone +61 8 9225 7588
Training
Business Management
Facilitate Continuous Improvement
Course Aim/Objectives:This unit specifies the outcomes required to lead and manage continuous improvement systems and processes. Particular emphasis ins on the development of systems and analysis of the information to monitor and adjust performance strategies and to manage opportunities for further improvement.
Learning Outcomes
Upon completion of this unit the participants will be able to:
- Lead continuous improvement systems and processes;
- Monitor and adjust performance strategies;
- Manage opportunities for further improvement;
Content
- Strategies and systems are developed to facilitate continuous improvement
- Continuous improvement is communicated across the organisation
- Continuous improvement is implemented across the organisation
- Strategies and systems are developed to monitor operational progress
• Use of technology
• Customer service strategies and processes are improved and communicated to all - Work team performances and improvement processes are documented
- Areas for improvement included in future planning
Assessment
Assessment of your learning occurs in a number of different ways. These are the features in the assessment process.
- You will assess your own progress individually or in a group with peers following the various activities and self-tests in the unit.
- Your facilitator will monitor your completion of the set activities, and check that you have completed the requirements. These activities and exercises will form evidence for your final assessment.
- Your facilitator will be responsible for verifying that your performance has met the statement requirements.
- You will need to keep any written work or other evidence to form a portfolio for assessment.
- A workplace portfolio is the most appropriate and relevant method to demonstrate transfer of knowledge and skills from the classroom to the workplace
Award / Credential
Upon successful completion of all assessment requirements participants will receive a Statement of Attainment.
Contact
Leader Group Training Services on +61 8 9225 7588 or email info@leadergroup.com.au
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